Sonos CEO Patrick Spence is resigning from the job today, effective immediately, with board member Tom Conrad filling the role of interim CEO. It’s the most dramatic development yet in an eight-month saga that has proven to be the most challenging time in Sonos’ history.

In May 2024, the speaker maker Sonos released a bug-ridden app overhaul that was met with widespread criticism from users. The botched software rollout not only hurt Sonos’ sales in the following months,

Sonos is facing a major leadership shift as CEO Patrick Spence steps down following a disastrous app update that severely affected customer experience and hampered the release of key products. The decision marks a pivotal moment for the smart speaker company,