Most consumers enjoy giving their 2 cents. However, as a business owner, I find that most customers prefer to put time and effort into writing a review versus providing any other form of feedback.

Using feedback QR codes would enhance the conversation and capture the insights at each step; it will give customers a deep sense of respect and will significantly improve customer satisfaction.

Why is that? One reason is that not all feedback is equal or useful. In this post, I will share some best practices for giving feedback.