When I was looking at entry-level call center job descriptions and writing this post, I found pay rates above the $15-$20 per hour range. Additionally, some companies offer sign-on or performance ...

Refresh call center job descriptions This is a standard best practice in business — not that everyone stays on top of it, I know — but in a call center it’s absolutely vital.

A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice ...