“At the end of the day, defining that a deal is direct and whether it is guaranteed or non-guaranteed is the true line in the sand.” Roy Pereira, Founder CEO of ShinyAds “Programmatic direct at its ...

Another way big data is changing the call center industry is through HR. Finding and retaining qualified, patient people to staff call centers is a huge challenge for the industry.

A teardown of the Google Phone app has revealed a new Call Message voicemail feature ripe for launching alongside the Pixel ...

ATLANTA, April 22, 2024 — Fullstory, a leading behavioral data company, today launched Data Direct, a new solution that syncs clean, structured, AI-ready behavioral data to a company’s destination of ...

ATLANTA--(BUSINESS WIRE)--Fullstory, a leading behavioral data company, today launched Data Direct, a new solution that syncs clean, structured, AI-ready behavioral data to a company’s ...

Since the summer launch of the 988 Suicide and Crisis Lifeline, the new three-digit number has seen a significant rise in call volume – routing more than 2 million calls, texts and chat messages ...

In theory, responding to a DOGE data call is just another form of reporting. In reality, it’s a stress test for contract management software, and not necessarily what it was designed to do.