Today, Microsoft officials said Dynamics 365 Customer Insights will get a new cross-channel analytics capability called "engagement insights," which is meant to help users better measure and ...

Gain 360-degree customer insights: Dynamics 365 consolidates data from multiple sources to create a unified view of each customer. This includes past purchases, service interactions, social media ...

Dynamics 365 Customer Insights provide a way to get a unified view of customer data across various sources, discovering insights to drive more personalized experiences.

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency.

"With the combined power of Dynamics 365 Customer Insights and Dynamics 365 Marketing, organizations can deeply understand customer behavior and intent and leverage real-time insights to personalize ...

The ACSI Analytics customer satisfaction tool -- exclusively available for banking customers through Microsoft Dynamics 365 Customer Voice -- gives banks insight into their satisfaction score on a ...

Hello, Dynamics 365 Customer Voice! How Dynamics 365 Customer Voice is any different from Microsoft Forms Pro wasn't elucidated by Microsoft, or it couldn't be found.

Microsoft Dynamics 365 Customer Insights customers will get access to Typeface’s brand and audience-personalized AI seamlessly within their environments. January 11, 2024 11:00 AM Eastern ...

Organizations increasingly are using Dynamics 365 -- from ExxonMobil in the energy industry and Virgin Atlantic in transportation to the Miami Heat professional basketball team in sports ...

A Dynamics 365 Customer Insights update will bring connectors to enrich customer profiles and enable insights with Azure Synapse Analytics, Microsoft’s cloud analytics service.