SANTA CLARA, Calif., April 27, 2021 /PRNewswire/ -- Trianz , a global digital transformation consulting and technology services firm, has been recognized as a leader by the global technology research ...

FRANKFURT, Germany--(BUSINESS WIRE)--Companies in Germany, contending with the realities of COVID-19, are looking for enterprise service management providers to help them improve customer experience ...

STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises in the U.S. are looking for greater control of their non-technical functions through enterprise service management, and are turning to ESM providers for ...

Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

One tool alone won’t do the job for a complex, enterprise SOA. As Randy Heffner, a Forrester Research analyst, says: “Sooner or later, if you are doing strategic SOA, you will need robust SOA ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

IT asset management or ITAM solutions provide comprehensive management of hardware and software assets, both on-prem and in the cloud. The vulnerabilities of the Apache Log4j logging package—and the ...

PALO ALTO, Calif., April 13, 2021 /PRNewswire/ -- 4me, Inc. announced that it has been recognized by ISG as a Leader in Germany in the quadrant for ESM Tool Providers. In the 2021 ISG Provider Lens™ ...

ISG Provider Lens™ report sees companies turning to providers to manage the complexity and dynamism of the ESM market The 2021 ISG Provider Lens™ Enterprise Service Management – Tools and Services ...