Across organizations of all types, manager training is broken. To start, many managers don’t get any training at all. According to a 2018 study by West Monroe, a digital consulting firm, 59% of ...

Jim Sullivan is a popular keynote speaker at leadership, franchisee and GM conferences worldwide. This article does not necessarily reflect the opinions of the editors or management of Nation’s ...

The rise of e-commerce has provided an enormous boost to retail sales, but an online order lacks a principal perk of in-store visits: helpful staff ready to assist customers. To maximize the appeal of ...

Walmart is looking to attract college graduates to its workforce through a program that fast-tracks recent graduates to store manager positions The new College2Career program is designed for recent ...