Microsoft also is working on improving integration between Teams and Dynamics 365 Marketing. This could provide more seamless connections for live events and webinars, sources say.

Microsoft has been touting integration of Cortana into its CRM service Dynamics 365 for some months now, but it appears those plans have come to an abrupt halt. In a brief blog post, Microsoft ...

Microsoft Dynamics 365 CRM is also a more natural extension of Microsoft Office 365. In contrast, Salesforce has invested heavily in making sure its CRM cloud offering integrates with a wide variety ...

According to analysis by Gartner and Forrester, the two leading CRM platforms are Salesforce and Microsoft Dynamics 365. And, when you look at their features, functionality, and processes, they are ...

Here’s how Daniel Newman, principal analyst at Futurum Research, concludes his take on Microsoft’s surge with Dynamics 365: Salesforce has never faced real competition in the CRM space, at ...

Microsoft is also announcing a tool for HR pros called Dynamics 365 for Talent, which gives Dynamics 365 ERP users, the ability to search for new talent directly from LinkedIn’s Recruiter and ...

Microsoft announced its intention today to combine the Dynamics CRM and ERP products into an integrated platform on top of which it is hoping third parties will build applications. It’s a ...

In a move that could give Microsoft new ammunition against its CRM rival and cloud partner Salesforce, the Redmond company today announced Dynamics 365, pledging to integrate its customer ...