Microsoft's latest updates for Teams pack emoji-triggered workflows and improvements to the agent experience, among many ...

Microsoft recommends that users switch to the Phone Link app for this feature instead. Currently, Microsoft Teams lets users sync their Android SMS messages to the Chats section under Recent.

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

New Teams Phone offers in India: For customers who have employees based in India, Microsoft is working with local operators – Airtel, Tata Communications Limited and Tata Tele Business Services ...

Unlike traditional approaches, Mobile Connect allows users to leverage the native dialer of the mobile phone, eliminating the need for a separate app. This innovative solution ensures a seamless ...

MONTRÉAL, Nov. 19, 2024 /CNW/ - Bell today announced it is launching services for Microsoft Teams Phone Mobile, building on its collaboration with Microsoft to offer Canadian businesses a ...