Benioff says AI agents do 30% to 50% of the work within Salesforce, but the tech isn't reliable enough to take humans out of ...

Salesforce’s big bet on Agentforce has investors buzzing, but the clock is ticking on the company growing its revenue from AI products.

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

"AI is not destiny. We must choose wisely. We must design intentionally. And we must keep humans at the centre of this revolution." ...

In a recent interview, Benioff suggested the future has already arrived at his company. He said AI was already doing about 30 percent to 50 percent of all the work tasks at Salesforce.

On a brighter note to end this discussion of the financials, Salesforce did report current remaining performance obligations of $29.6 billion, a 12% YoY increase, and so future growth is secured.

While many companies that went all in on AI have since pulled back, Salesforce is going full steam ahead. In an interview with Bloomberg, CEO Marc Benioff claimed that as much as 30% to 50% of the ...

Salesforce CRM 0.53% is a giant in its field, but Peter Schwartz, one of its top strategists, isn’t taking survival for granted in the era of artificial intelligence. The unprecedented pace of ...

Salesforce is introducing a new approach to workplace AI that moves beyond general-purpose assistants toward specialized “digital teammates” that operate directly within Slack conversations ...

Salesforce, Inc. CRM has made another big move in its artificial intelligence (AI) journey by agreeing to buy data management company Informatica Inc. INFA for around $8 billion.

What the Bot: Salesforce has decided to increase prices for certain paid Slack plans. The company is attempting to justify the change by stating that all customers will now have access to more AI ...

The study reveals that 65% of consumers are eager for AI agents to assist in making smarter decisions and simplifying their lives. This trend is not just a future prospect; it is happening now.