A video shows Waymo’s customer service was unable to do much to stop the erratic self-driving behavior.

A Scottsdale visitor found himself trapped in a robo-taxi, doing circles in a parking lot while trying to get to the airport. Waymo needs to explain.

The driverless Waymo robotaxis now serving a handful of cities have their critics. I’m not one of them. I’m going to try to do two things here. One: defend Waymo, the driverless taxi a lot of people ...

According to Waymo, a routine software update has fixed the problem that caused his car to drive in circles. This is not the ...

The concept behind a self-driving Waymo taxi can be a bit confusing, but one thing is clear: You don’t need to get behind the wheel. That’s what one man learned Thursday morning when he was ...

Several people were injured after a crash involving multiple vehicles Sunday evening in the SoMa neighborhood, the San ...

Mike Johns, a Los Angeles-based tech entrepreneur, was driven in circles in a parking lot while a Waymo representative ... after a mishap in a self-driving taxi. Mike Johns was headed to Sky ...

A high-tech, low-intelligence thief tried to escape in a self-driving Waymo car after robbing a Los Angeles grocery store Monday night — only to be foiled when cops used its technology to nab him.

Passenger Mike Johns says he got into the driverless Waymo taxi to take him from a car rental drop-off to the airport in Scottsdale, Arizona. All at once, he says the taxi started going in circles ...

Johns was still able to catch his flight but was left dizzy and frustrated by the experience with the taxi from Waymo, the self-driving car arm of Google’s parent company Alphabet. Waymo said ...

Mike Johns was heading home from Scottsdale, Arizona, last week when he hopped into a Waymo to head to a nearby airport. What happened next felt like a Disneyland ride. "Why is this thing going in ...

A Los Angeles man nearly missed his flight back home last week, all because he says the self-driving Waymo taxi he was using to get to the airport wouldn't stop driving around a parking lot in ...