Opinions expressed by Forbes Contributors are their own. I am a Customer Experience Futurist, Author and Keynote Speaker. Instead of waiting for customers to come to them, leading companies ...

Trains News Wire spoke with Metropolitan Transportation Authority Chief of Rolling Stock Tim Mulligan to discuss the agency’s ...

An amortization schedule is used to reduce the current balance on a loan—for example, a mortgage or a car loan—through installment payments. Second, amortization can also refer to the practice ...

Opinions expressed by Forbes Contributors are their own. I am a Customer Experience Futurist, Author and Keynote Speaker. The customer experience of the future isn’t physical and it’s not ...

A historic case study provides an excellent example of how to implement a new technology with millions of people, under pressure, allowing users to adapt slowly and the organisation to reap the ...

Starting Thursday through May 3, you can go online and tell the MTA how they are doing. The survey can be completed at new.mta.info/survey, and it takes about 10 to 15 […] WPIX New York City, NY ...

One example of this is the anchoring bias, or the brain’s tendency to rely heavily on the first piece of information it learns. A savvy marketer may say, for instance, that a car costs $20,000 ...

COLD SPRING, New York (WABC) -- This week's MTA Hero is Troy Hampton, a Security Manager on the Hudson Line for the Metro-North Railroad. Troy who works in the security department covering ...

The program called for the creation of a new class of launch vehicles, including a Crew Launch Vehicle (CLV) and a Cargo Launch ... spend six to nine months in transit and rendezvous with the ...

NJ Transit’s new customer advocate has his work cut out for him. Since 2017, there have been numerous hellish summers. Train cancellations are up year-round. This year, NJ Transit passed a 15% ...

So far we aren’t seeing evidence of much inventory, with only 9 in-transit examples listed nationwide on Cars.com as of mid-August. But if trucks did indeed begin arriving on dealer lots this ...