CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.

Explore the essential incident management tools tailored for CIOs in 2025, focusing on AI automation, downtime reduction, and improved operational efficiency. Uncover their features, pricing, and ...

Capsule CRM provides a user-friendly platform that excels in contact management and sales tracking. It integrates well with ...

Abstract: To maintain development and foster customer loyalty in the ever-changing e-commerce industry, consumer relationship management (CRM) is essential. To keep up with consumers' ever-evolving ...

Boost Run, LLC ("Boost Run"), a rapidly growing provider of AI Cloud Infrastructure and high performance compute (HPC), and Willow Lane Acquisition Corp. (Nasdaq: WLAC) ("Willow Lane"), a ...

If you're looking to break away from third-party file and directory storage, this NAS from Terramaster might be just what you need.

This is true for food groups, cloud kitchens, and one-person restaurants. Strong tech companies that focus on app development ...

Outset is betting that AI-moderated research can evolve into a comprehensive customer experience management platform. The San Francisco-based startup announced Dec. 10 a $30 million Series B funding ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.