Price satisfaction increased by 47 points year over year, driven by utilities stabilizing rates and working directly with ...

As the number of problems in new vehicles across the Chinese market rises, Cadillac continues to rank below average in the ...

According to the J.D. Power 2024 Electric Utility Business Customer Satisfaction Study, SM released today ... across six factors (listed in order of importance): power quality and reliability; price; ...

Buick placed significantly above average in the J.D. Power 2024 China Vehicle Dependability Study, which finds the brands and ...

Neither Genesis nor Acura ranked in JD Power's top ten for 2024, but they're still very reliable brands. But which one can you really count on?

Just because a vehicle is popular doesn't mean it's worth buying. Some popular brands are notorious for poor gas mileage or high maintenance costs. Others depreciate rapidly, making them worth ...

*Tempur-Pedic received the highest score among mattresses purchased in-store (tied) and online in the J.D. Power 2024 U.S.

Car owners in China are reporting more complaints about vehicle designs this year than they did in 2023, according to a J.D.

This innovation in AI modeling could play a critical role in enhancing power grid reliability in the face of increasing uncertainties. "Managing the uncertainty of renewable energy is a big challenge, ...

23 Oct. 2024 — Trust is one of the biggest contributors to overall customer satisfaction scores with windows and patio doors manufacturers and retailers, according to the J.D. Power 2024 U.S. Windows ...

22 Oct. 2024 — The automotive industry is seeing small signs of increased consumer confidence in fully automated self-driving vehicles, although overall confidence remains low, according to the J.D.