IT has evolved, and your metrics need to reflect that. Learn how to modernize your scorecard and align with executive ...

In March 2022, in the valedictory session of the Willie Obiano-led Anambra State Executive Council Meeting, Chukwuma ...

Values once rooted in moral constraint, like filial piety, virtue, and ethical cultivation, are being refitted to serve a system built on obedience and authority.

CX is in danger of becoming corporate theater. Here's what went wrong—and what CX leaders must do to get it back on track.

Many brands still fail WCAG standards. Treating digital accessibility as a risk may finally drive real progress.

Methodologies that The Harris Poll UK leverages to reinforce CX research as a strategic asset LONDON, UNITED KINGDOM, July 24, 2025 /EINPressw ...

These cases reveal a pattern: when ESG considerations are sidelined in board deliberations, the financial consequences are staggering. In many instances, boardrooms lacked ESG literacy, failed to heed ...

Procurement can speed up go-to-market efforts and enhance the success of new product launches by integrating suppliers into ...

When a technology company undergoing a major reorganization asked us to support one of their senior leaders, the objective was clear: “Help Andrew make this team work.” The company had just flattened ...

Learn how to develop and use a communication scorecard to measure and improve your communication performance and impact.

Learn how to create a recruiting scorecard to measure and improve your hiring process. Define, track, and compare the key performance indicators for each recruitment stage.

President Duma Boko launching the Botswana Economic Transformation Programme (BETP) early this week. This is his address: The ...