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'Agentic Age' transforms customer support
The emergence of AI agents is poised to bring profound changes to the contact centre industry, writes RYAN FALKENBERG, CEO of ...
Microsoft3d
Copilot for all: Introducing Microsoft 365 Copilot Chat
We’re introducing Microsoft 365 Copilot Chat, adding pay-as-you-go agents to our free chat experience for Microsoft 365 commercial customers. Learn more.
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Microsoft Makes Phi-4 Open Source, Paves Way For Smaller, More Accurate AI Models
Microsoft made its Phi-4 small language model open source. The latest artificial intelligence (AI) model in the tech ...
Microsoft Shares Rise as Company Unveils AI-Powered Copilot Chat for Microsoft 365 Users
Microsoft has introduced "Copilot Chat," an AI-powered, pay-as-you-go chat solution for Microsoft 365 commercial users.
Microsoft introduces new ‘pay-as-you-go’ AI agents
Microsoft has released its AI agents feature, small models designed to automate repetitive business tasks, to all of its ...
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Rumour: Microsoft Reportedly Chose Buying Studios Over 'Winding Down' Xbox In 2021
Of course, Nadella ultimately picked the first option, with Microsoft going on to acquire Bethesda in 2021 and Activision ...
Impacts5d
Microsoft Halts Hiring In U.S. consulting unit To Cut Cost
Microsoft plans to suspend hiring in part of its consulting business in the U.S., according to an internal memo, as the ...
Microsoft pauses hiring in U.S. consulting unit as part of cost-cutting plan, memo says
Microsoft plans to pause hiring in part of its consulting business in the U.S., according to an internal memo, as the company seeks ways to reel in expenses.
Microsoft component retirement frenzy geared to product simplification: Analyst
Nevertheless, sysadmins need to understand the changes or risk breaking products like Teams or incurring unbudgeted costs.