According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising ...

Affordable electricity has become top of mind for consumers, policymakers, voters and elected officials as electricity prices for the residential, commercial, industrial and transportation sectors ...

The 2025 JD Power Residential Customer Service Satisfaction Study ranked the Lafayette-based utility fifth out of the nation's largest electric cooperatives.

While the service departments at franchised dealership appear to still be more trustworthy, the J.D. Power 2024 U.S. Aftermarket Service Index (ASI) Study showed how the competition for business is ...

Customer satisfaction with mortgage servicers has plummeted this year, with an average satisfaction score that’s now much lower than the typical score for mortgage originators. That’s according to J.D ...