Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a ...

So if was a gift, you’re likely to need some help from the gift-giver. Importantly, you don’t have to have an original copy: ...

Top White House officials can’t stop talking about all the tax refunds coming people’s way in the upcoming filing season.

Fraudsters in China are quietly turning generative AI into a new kind of crowbar, prying open e-commerce refund systems that were built on trust and quick resolution. By fabricating hyper-realistic ...

Instacart's promise of convenient grocery delivery is colliding with a hard lesson in transparency. After a federal investigation into how the company presented its prices and subscriptions, the ...

I am delighted to say that I won back a total of nearly £1.02million this year in another 100-plus cases of unfair treatment by companies and institutions exposed in the Sally Sorts It column.

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Yan Krukau/Pexels , CC BY You've been given an ugly t-shirt and a book you've already read. But if you don't have the ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Quantum computers can read encrypted communications, financial transactions — and military secrets. - /iStockphoto. Let me ...

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