Many companies are making substantial investments in artificial intelligence (AI), which can enhance decision-making ...

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

Each of these signs struggles with trust for different reasons hurts, emotional vulnerability, or fear of losing control.

Successful uptake of new technology is a matter of emotions -- and with 4 in 5 companies saying they're failing to capitalize on its potential, managers need to know how to deal with them, say ...

New research published in the Journal of Management Studies shows that company employees’ perceptions of how well AI performs and feelings towards AI vary, and that these perceptions can affect AI ...

Leaders should start with understanding and transforming the mental and emotional patterns that govern their daily interactions.

New research underscores the reasons why some workers are reluctant to use AI and a new ramped-up version, agentic AI.

Employers could see 'dramatic reduction in productivity, morale, and efficiency if implemented too quickly,' says expert ...

One of the traits people who spent a lot of time alone as kids usually develop as adults is having low self-esteem. These ...

The highs and lows customers experience not only influence their immediate satisfaction but also build long-term loyalty.

Even though he expects to lose his two coordinators, Lions coach Dan Campbell should be trusted to keep the team's window open to win a Super Bowl.

Kids who can't stand their parents once they grow up usually don't feel comfortable bringing up their childhood around their parents. They feel blamed and guilted by their parents with phrases like, ...