Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

App deployment with Heroku simplifies AI scaling, automating tasks and removing infrastructure burdens, helping developers focus on creating value. [the voice of enterprise and emerging tech] search ...

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc Benioff has said.

Salesforce has closed more than 1,000 paid deals for "Agentforce," its platform for creating virtual representatives powered by artificial intelligence, its CEO Marc Benioff said on Tuesday. At a ...

Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported on Tuesday, citing a public disclosure.