Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

AI agents - considered to be an evolution of an assistant - have been embraced across the tech world with large firms, ...

Darren Kimura is an experienced entrepreneur, inventor, and investor, currently serving as President & CEO of AI Squared. With over 25 years of leadership across the technology and clean energy ...

Are AI agents really taking off? How far have we come in just six months, and what still hasn’t quite materialized? Ian King ...

In terms of automations, Toolstation currently has 542 automations running, from moving and assigning tickets, to responding ...

Security concerns and cost unpredictability create opening for specialized networking AI tools from Cisco, HPE, and others ...

A significant shift is underway in the enterprise software landscape, particularly within the life sciences customer relationship management (CRM) market. Veeva Systems VEEV, a long-time partner of ...

Sean Whiteley is the Founder and President of Qualified, where he also leads the Solutions Engineering team. Prior to Qualified, he was the CEO of GetFeedback, an online survey solution and the ...

Your iPhone will look different and get new features when iOS 26 ships in the fall.

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone li ...

Ever since researchers began noticing a slowdown in improvements to large language models using traditional training methods, ...