Here's how a CRM system – while distinct from a sales tool – can help create the foundation for successful sales outcomes.

Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...

Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its ...

AI for sales enablement will create outsized benefits for early adopters. You should start harnessing the power of AI beyond ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...

Is your logistics business struggling to maximize its CRM potential? From real-time tracking to automated workflows, discover ...

Salesforce's recent announcement to halt software engineer hiring in 2025 highlights the impact of AI on job displacement.

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

Salesforce is quietly emerging as a force in the artificial intelligence (AI) landscape, and the company's next big opportunity could be worth trillions.

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.