The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

Spending on data centers increased 50% last year and is projected to keep rising, but there are limits to how many of these ...

CRM has to fit. It has to help the business anticipate needs and market demands. And it must deliver value. Otherwise, it’s ...

Inquiry Into Amazon.com's Competitor Dynamics In Broadline Retail Industry by Benzinga Insights Benzinga Staff Writer Follow Add Comment | ...

Learn how Microsoft Dynamics 365 CRM transforms customer service with advanced analytics, automation, and personalized agent workspaces.

With Dynamics 365 Commerce, retailers have access to powerful analytics tools that offer deep insights into customer behavior, sales trends, and inventory performance. The platform’s reporting ...

Dynamics 365 Customer Insights – Journeys enhances event management and communication with investors and employees, reducing manual tasks and increasing efficiency.

Dynamics 365 CRM applications (consisting of Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Contact Center, and Microsoft Dynamics 365 Customer Insights) ...

This solution elevates customer care with an AI-powered Contact Center by identifying customer intent, creating dynamic action plans, leveraging organizational knowledge and providing customer ...