The emergence of AI agents is poised to bring profound changes to the contact centre industry, writes RYAN FALKENBERG, CEO of ...

We’re introducing Microsoft 365 Copilot Chat, adding pay-as-you-go agents to our free chat experience for Microsoft 365 commercial customers. Learn more.

Microsoft made its Phi-4 small language model open source. The latest artificial intelligence (AI) model in the tech ...

Microsoft has released its AI agents feature, small models designed to automate repetitive business tasks, to all of its ...

Microsoft plans to suspend hiring in part of its consulting business in the U.S., according to an internal memo, as the ...

Nevertheless, sysadmins need to understand the changes or risk breaking products like Teams or incurring unbudgeted costs.

Bumble Inc. (NASDAQ: BMBL) shares are trading higher Monday after the company announced Michael Affronti as its new Chief ...

Whether you're on the nice or naughty list, you can get Microsoft 365 for free with access to Microsoft Office, PowerPoint and Excel. Managing Editor Alison DeNisco Rayome joined CNET in 2019 ...

Table of Contents Best Microsoft Office deals Best Microsoft 365 membership deals What’s the difference between Microsoft 365 and Microsoft Office? While there may be an ongoing fight of ...

It's not just you, there is indeed an activation problem in Microsoft 365 Office triggered by administrators ... the Microsoft 365 subscription for users Heaven forbid any Microsoft customer would ...

In a new Microsoft ... global customer base. In the rapidly evolving landscape of healthcare, the integration of artificial intelligence (AI) isn’t a futuristic vision: It’s a present reality. Azure ...

Republished on December 5 with reports into Microsoft’s latest AI problems, which comes as users are warned they must upgrade their PCs to maintain support. Microsoft has a surprising new ...