Enterprise voice AI has fractured into three architectural paths. The choice you make now will determine whether your agents ...

For decades, the music industry has been defined by high barriers to entry. To release a professional record, you generally ...

An exception item refers to banking transactions that can't be processed, often due to issues like insufficient funds or incomplete checks. Learn how automation simplifies resolving them.

Discover how appraisal costs ensure product quality by detecting defects and maintaining brand reputation through inspections ...

Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his ...

For generations, “quality” in business was measured in checklists, certifications, and compliance reports, writes Brian Sobel, Guiness World Record adjudicator. Meeting internal KPIs, maintaining ...

On Thursday, September 11, 2025, Google updated its search quality raters guidelines PDF document. The last time Google updated this document was on January 23, 2025, over seven months ago. This ...

Google told us this is a "minor update to our rater guidelines with small clarifications and a handful of new examples." Google has pushed a minor update to its search quality raters guidelines PDF ...

Editor's take: Intel's long-running manufacturing struggles have cost it money and a CEO, highlighting deeper challenges in reclaiming leadership in advanced chip production. As it relies on TSMC for ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...