Salesforce, one of the world's most valuable enterprise software companies, is pulling back from its heavy reliance on large ...

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

AI-related job cuts crossed 50,000 in 2025 in the US alone, according to new data from consulting firm Challenger, Gray & ...

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

Thread is strengthening its push to transform the MSP service desk with an $18 million growth equity investment aimed at ...

The numbers reflect this pain, with 40% of organizations either replacing or re-implementing their IT service tools in 2025.

See why Salesforce, Inc. shows stronger resilience to AI disruption than Adobe Inc. Compare growth, margins, and AI ...

Is Salesforce going to be renamed as Agentforce? Salesforce CEO Marc Benioff has rebranded many products under the Agentforce ...

Palantir's former IT boss just took over as CEO of Thrive-backed AI MSP platform Former Palantir CIO Jim Siders has departed the company to join Shield Technology Partners as CEO, in a bid he says is ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Some within the CRM giant balked, but Benioff prevailed ServiceNow’s dominant spot among IT service management (ITSM) platforms is facing its “most credible” threat to date, as longtime platform rival ...