When Amazon Web Services Inc. launched Lambda 10 years ago, it was a bold experiment that would go on to reshape the cloud ...

See how advanced customer journey analytics enables businesses to craft personalized experiences that meet modern customer ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Analyst Bradley Sills of Bank of America Securities reiterated a Buy rating on Salesforce (CRM – Research Report), boosting the price ...

A Look at Salesforce’s Core Functions In essence, Salesforce helps businesses monitor customer engagements and manage the ...