After over a week of speculation, ServiceNow announced on Tuesday that it has agreed to buy cybersecurity heavyweight Armis ...

I worked in federal housing agencies after 2008 and I often wonder if agentic AI could have mitigated some aspects of that ...

IT service was built to bring structure to chaos. But for many organizations today, it’s become a source of it. The ticket ...

San Francisco-based Salesforce Inc develops software to manage client inventory tracking, sales, ticket resolutions, and data ...

OpenAI has appointed Slack CEO Denise Dresser as its first chief of revenue. Dresser will oversee global revenue strategy and help businesses integrate AI into daily operations. OpenAI CEO Sam ...

The Internal Revenue Service (IRS) is implementing a Salesforce artificial intelligence (AI) agent program across multiple divisions in the wake of a mass workforce reduction earlier this year, ...

Salesforce, a Californian AI CRM firm, on Wednesday (November 12, 2025) said that AI is expected to resolve 50% of service related issues of enterprises in India by 2027 as AI agents or digital labour ...

Salesforce failed to address the massive wave of OAuth breaches at its Dreamforce conference, but securing third-party authentication is paramount for the agentic future it seeks. Salesforce’s 2025 ...

Marc Benioff is the CEO of cloud-based software company, Salesforce. At Salesforce’s annual Dreamforce conference on Tuesday, Benioff said that the company is saving $100 million a year by using AI ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...