Companies update their apps all the time. This one annoyed customers, cratered the stock and cost the CEO his job.

Among other duties, Deirdre Findlay oversaw marketing, customer experience, and go-to-market strategy. And, well, we know how ...

Sonos CEO Patrick Spence is resigning from the job today, effective immediately, with board member Tom Conrad filling the ...

Sonos is moving fast to cut costs, dump questionable management, with speculation mounting that the Company who has already ...

Sonos remains in the throes of the biggest controversy in its history — and it’s one of the company’s own making. Now, ...

After an app redesign fiasco, Sonos CEO is leaving the company as new executive takes control as interim CEO; here's his ...

“There’s a tremendous amount of work in front of us, including what I’m sure will be some very challenging moments, decisions, and trade-offs...” Sonos’ app debacle has been costl ...

New software was supposed to make it ‘easier, better and faster’ to control smart speakers – but caused huge problems for ...

In May 2024, the speaker maker Sonos released a bug-ridden app overhaul that was met with widespread criticism from users.

Patrick Spence, who oversaw the Sonos app's buggy overhaul, is stepping down but staying on as an advisor until July and will ...

Departing CEO Patrick Spence took ownership for the issues with the Sonos app in past earnings calls, saying his "push for ...