Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

If you can't remember your account name, use these steps to try to get back into your Microsoft account.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised.

Learn how to retrieve a forgotten username or password for your Office for home or Office for business account.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

If the device was set up, or if BitLocker was turned on, by somebody else, the recovery key might be stored in that person’s Microsoft account. Starting in Windows 11, version 24H2, the …

Discover the step-by-step process to change or reset your Windows password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.

Find your product key in the confirmation email you received after buying Windows 10 or Windows 11 in a digital locker accessible through the retailer’s website.

Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.