
Xbox Support
Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.
Check the status of your Microsoft Store return or refund
If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history Find the product. It will include the refund status. If you …
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.
Get an exchange or refund on devices bought from Microsoft
If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like …
Getting refunds for your purchase | Xbox Support
The quickest way to find out about the availability of a refund for an Xbox purchase is to go to your purchase history and find the transaction for which you want a refund:
How to get a refund on a Microsoft subscription
To check refund eligibility on a Microsoft 365 Basic, Personal, Family or Premium subscription you purchased from Microsoft, you will need to cancel it first. Follow the steps to cancel the …
Microsoft Store & billing help
Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
Cancel your Microsoft subscription - Microsoft Support
Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund. See Countries with prorated …
Refunds - Microsoft Support
Refunds Can I get a refund from Skype? Can I receive a refund for a purchase made with a paysafecard? How do I get a refund of the prepaid card or voucher I purchased? I have a …
Microsoft Rewards refund and exchange policy
If you order a Reward that is out of stock or unavailable for other reasons, we may substitute a Reward of comparable value or refund your points. Please also review the Microsoft Services …
Countries with prorated refunds for Microsoft subscriptions
To cancel your subscription and receive a prorated refund (if eligible), go to Services & subscriptions for your Microsoft account, find the subscription you want to cancel, select …