Findings from Aberdeen & PJA’s 2018 B2B Buyers Survey. Get inside the heads of buyers as they gear up to make a purchase and see what it takes to stand out as a vendor.

Mar 30, 2023 · Aberdeen's new study uncovers how mobile technology is revolutionizing the way we work. Read this article to discover the impact of mobile devices on business communication, the challenges organizations face, and the benefits of embracing mobile technology.

Dec 3, 2019 · Aberdeen Strategy & Research, a division of Spiceworks Ziff Davis, with over three decades of experience in independent, credible market research, helps illuminate market realities and inform business strategies.

May 16, 2018 · Aberdeen Strategy & Research, a division of Spiceworks Ziff Davis, with over three decades of experience in independent, credible market research, helps illuminate market realities and inform business strategies.

Nov 1, 2024 · Aberdeen’s research shows that 83% of leaders from organizations in the industrial sector say hiring skilled talent over the past year has been difficult, compared to only 67% of those in other fields. IFS customers revealed that now more than ever, factory employees want more out of their work environments.

Oct 19, 2020 · Results from Aberdeen’s October 2020 AI in the Contact Center survey determined that firms using automation capabilities do indeed improve their CX results while simultaneously improving their operational efficiency. They utilize automation in a myriad of tasks, including forecasting and scheduling of agents, next-based action guidance on the ...

Jun 22, 2016 · In a recent survey conducted by Aberdeen Group, the top two market pressures for improving operations management were time-to-market (50%) and consumer demand (49%). Globalization has radically changed how manufacturers operate.

Feb 17, 2017 · What many organizations fail to realize is that this unused software can cost their business millions. As this 2015 Aberdeen Essentials report reveals, of all the software deployed in an enterprise, 28% goes unused or barely used. This amounts to a loss of nearly $224 per PC.

Aberdeen's Buyer Intent Data monitors billions of daily web interactions and aggregates those interactions with customer and third-party data to measure an account’s intensity level in researching a Product Category.

Feb 1, 2018 · Omer Minkara is the Vice President, Principal Analyst at Aberdeen, researching Best-in-Class practices and emerging trends in the technologies and business processes used to enhance customer experience across multiple interaction channels (e.g. social, mobile, web, email and call center).